Lorena Group is a business group which has initially run in transportation business. Nevertheless, Lorena Group has expanded and currently has PT. Lorena Karina (Holding Company) with several subsidiaries, namely:

		PT. Eka Sari Lorena Transport
		PT. Ryanta Mitra karina
		PT. Eka Sari Lorena ­ ESL Express
		PT. Sari Lorena Charter & Rental
		PT. Eka Sari Lorena Airlines
		KSJ Palm Oil Plantation
		Trans Jakarta Busway

PT. EKA SARI LORENA TRANSPORT and PT. RYANTA MITRA KARINA which are well-known as LORENA-KARINA constitutes one of the companies running in the field of Land Transportation Inter-City and Province ( AKAP ) with prime facility and services. LORENA-KARINA keeps trying to serve the customer individually and specially as well as consistently in maintain its core and integrated services in order to become a pioneer in transportation services business.

To meet the customer’s needs, then LORENA-KARINA applies a quality policy, namely “Prioritizing customer satisfaction by way of guaranteeing that such land transportation services resulted can meet the quality as required and by a competitive price as well as striving for the service improvement to the customer continuously".

Network and service development in fulfilling the land transportation needs is carried out consistently and fully supported by a reliable management. To give the best services in fulfilling community’s needs, we have developed the network more than 60 cities in Sumatra, Java, Bali and Madura islands.

A hardworking outcome and commitment of LORENA-KARINA to keep improving customer satisfaction have generated appreciation and recognition certificate from several institutions either from domestic or overseas. By the following mottos, namely: PATIENT, POLITE and SMILE, LORENA-KARINA attempts to build and maintain a service image as good as possible and strive to convince the community that LORENA-KARINA is the land transportation service company that is reliable and always one step ahead to become more advanced. It was proven by an achievement for ISO 9001:2000 in 2003, which made LORENA-KARINA constitute the first land transportation company in Indonesia obtaining the ISO 9001 :2000.

In realizing LORENA-KARINA’s commitment, therefore, assessment on services and performance is periodically conducted to improve service quality. Keep trying to give the best is one of main goals of LORENA-KARINA.